Service & Extra's


Technical service

At J.J.Darboven we strive to give you the best cup of coffee every single time. To facilitate this, we have our own "in-house" fully trained service team. Not one aspect of our service is outsourced. Our own engineers understand the machines and our coffee, ensuring you the highest standards set by J.J.Darboven International & guaranteeing you the highest level of quality repair and the best tasting coffee. We only deal with three trusted machine manufacturers. This enables our service team to be fully proficient at speedy repairs and to diagnose issues quickly resulting in zero down time of your machine.
 
Our service team members are all trained Baristas. This ensures that not only is your machine fixed correctly but your coffee is always exceptional. They are always eager to pass on advice or spend some time afterwards to go over some of the fundamentals that staff may have forgotten from the Barista Training course.
 
We only use genuine spare parts. This allows us to use the highest quality parts supplied by the machine manufacturers, while at the same time passing on the savings we get from bulk ordering and all the time never jeopardising your machines warranty. All our vehicles are stocked with a comprehensive array of spare parts providing you with a quick and speedy repair.

Technical Service Agreement

For the equipment you have purchased from J.J. Darboven, you can include a service contract through us. We take care of regular maintenance so your machine will always be in optimal condition. Any malfunctions can be quickly remedied by our specialised technicians. To discuss a service contract please contact us so we can customise a package for your business needs.



 

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